Effective Date: [1 Jan 2024]
Welcome to Anna Exch Live (“we,” “us,” or “our”). We are committed to promoting responsible gaming and providing a safe and enjoyable experience for our users. This Responsible Gaming Policy outlines our approach to ensuring that gaming remains an entertaining and recreational activity while minimizing the potential harm associated with it.
1. Age Restriction:
1.1. Anna Exch Live is intended for individuals who are 18 years of age or older. We do not allow individuals under the age of 18 to use our gaming services.
2. Self-Exclusion:
2.1. We understand that gaming can become a problem for some individuals. If you feel that your gaming activities are no longer within your control, we offer a self-exclusion option.
2.2. To self-exclude, please contact our support team at [support email/phone]. During the self-exclusion period, you will be unable to access your account or engage in gaming activities on Anna Exch Live.
3. Setting Limits:
3.1. We encourage users to set limits on their gaming activities, including deposit limits, wagering limits, and session time limits.
3.2. Users can manage these limits through their account settings or by contacting our support team.
4. Awareness and Education:
4.1. We provide information on responsible gaming, including resources for identifying and addressing potential gaming-related issues.
4.2. Our website includes links to organizations that specialize in assisting individuals dealing with gaming-related problems.
5. Responsible Advertising:
5.1. We commit to responsible advertising practices that do not target vulnerable individuals or promote excessive gaming.
5.2. We do not use misleading advertising or marketing strategies that may encourage problematic gaming behavior.
6. Support and Assistance:
6.1. If you or someone you know is experiencing gaming-related issues, we encourage seeking professional assistance.
6.2. Contact [Gambling Helpline or relevant organization in your jurisdiction] or your local gambling support services for confidential help.
7. Parental Controls:
7.1. We recommend using parental control tools to restrict access to gaming websites for individuals under the legal age.
7.2. Keep your account information secure to prevent unauthorized access by minors.
8. Responsible Game Design:
8.1. We design our games with responsible gaming principles in mind, including features that encourage breaks and responsible behavior.
8.2. We strive to create a balanced gaming environment that prioritizes player well-being.
By using Anna Exch Live, you acknowledge and agree to adhere to the principles outlined in this Responsible Gaming Policy. If you have any questions or concerns, please contact our support team at [email protected].
Thank you for being a responsible member of our gaming community.